Privacy Policy

The Department of Health, the Government of the Hong Kong Special Administrative Region ("the Government") is concerned to ensure that all personal data submitted through this website are handled in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance.

The Government will record visits to this website without collecting any personally identifiable information of users. Such general statistics are collected for the compilation of statistical reports and the diagnosis of problems with or concerning computer systems to help the Government improve this website.

Search service on this website is provided by an independent contractor of the Government. We are advised by the independent contractor that it does not collect personally identifiable information while serving search results through this website. The independent contractor will share the anonymous data it collects through the search service with the Government for compiling traffic analysis on government websites. The Government will not match the data obtained from any such search activity with any personal data possibly held by the Government.

The personal data provided by patients and clients with whom the Department of Health (DH) interacts in the delivery of services and other related activities as well as the associated health data (e.g. diagnosis) collated by the CAS will be uploaded to the Clinical Information Management System of the DH as the patient’s electronic health record so that the patient’s health record can be shared with other relevant service units in DH for the following purposes:

• Proof of eligibility;
• Providing services including but not limited to clinical service, appointment arrangement and notification and client relation matters;
• Documentation of test results / examination / investigation / treatment for a continuation of care or reference by other medical professionals;
• Consent for treatments / tests;
• Epidemiological surveillance;
• Tracing defaulters for follow up / treatment;
• Record of enrolment / attendance / management;
• Assessment for social assistance;
• For statistics, research or teaching purpose;
• For services / manpower development and planning;
• Record of visits / enquiries / complaints by outsiders;
• Tracking of payment and audit purpose; and
• Facilitating organisation of health education and community liaison activities.

* The provision of personal data is voluntary. If you do not provide sufficient information, we may not be able to verify your eligibility for specific service / activities and hence service / assistance may not be provided to you or you may be charged at the non-eligible person (usually higher) rate for such service / assistance.

The personal data you provide are mainly for use within DH but they may also be disclosed to other Government bureau/departments or relevant parties for the purposes mentioned in paragraph 1 above, if required. Apart from this, the data may only be disclosed to parties where you have given consent to such disclosure or where such disclosure is allowed under the Personal Data (Privacy) Ordinance.

You have a right of access and correction with respect to personal data as provided for in section 18 and 22 and Principle 6 of Schedule 1 of the Personal Data (Privacy) Ordinance. Your right of access includes the right to obtain a copy of your personal data. A fee may be imposed for complying with a data access request.

Enquiries concerning the personal data provided, including the making of access and corrections, should be addressed to Consultant Paediatrician.

This Privacy Policy has been translated into Chinese. If there is any inconsistency or ambiguity between the English version and the Chinese version, the English version shall prevail.